--- title: "Robinson list checks for BPOs calling Denmark | Robinsontjek" description: "Calling Danes for a Danish client? We check every call list against the Danish Robinson list before your dialer, with a check receipt for the client." url: https://robinsontjek.dk/en/industries/bpo-call-centres --- 1. [Home](https://robinsontjek.dk/en) 2. [Industries](https://robinsontjek.dk/en/industries) 3. Robinson list checks for BPOs calling Denmark # Calling Danes? Only the people you may call reach an agent. You run Danish campaigns for Danish clients from wherever your floor is. We check every call list against the Danish Robinson list before it's loaded, and give you a check receipt to send the client. In English. [Write to us](https://robinsontjek.dk/en/contact) [See how it works](https://robinsontjek.dk/en/list-check#demo) Photo: [BaljkanN4 📸](https://unsplash.com/@baljkann4) / [Unsplash](https://unsplash.com/photos/a-smiling-woman-wearing-a-headset-at-a-computer-wnpf3Q5pkXA) ## You may recognise this - Your Danish client expects you to know Danish telemarketing law, and puts it in the contract. - Lists arrive from the client's CRM, bought leads and old campaigns, with no record of being checked. - Danish addresses don't match cleanly, and a missed match looks like a yes. - The Robinson list changes every quarter, mid-campaign. ## How we solve it 1. We connect to your dialer. A drop folder for client lists can be agreed. 2. Every list is checked against the latest Danish Robinson list before it's loaded. 3. Each row shows what we found. Rows at or above your chosen level are held out, and addresses we can't read are held back for a person to look at. 4. Each list gets a check receipt in English or Danish for your client. ## Denmark is a strict market for calls In Denmark, cold calls to consumers are banned unless the consumer asked for the call. Section 4 of the Consumer Contracts Act bans sales calls to consumers without their prior request ([source](https://www.retsinformation.dk/eli/lta/2025/1184)). There are four exceptions: books, newspaper and magazine subscriptions, insurance, and rescue or patient transport subscriptions. Within those four, the Danish Robinson list still applies. If a person is on it, calling them to sell is unlawful unless they asked you to call ([Consumer Ombudsman](https://forbrugerombudsmanden.dk/alle-emner/uanmodede-henvendelser/telefonsalg); [Marketing Practices Act s. 10](https://www.retsinformation.dk/eli/lta/2024/1420)). That makes the Robinson list check the single most important step in any Danish insurance or subscription campaign. For campaigns in other sectors, which need valid consent, it is a useful extra check, but it does not replace consent. Read the full rules in [Calling Danish consumers: the rules in 2026](https://robinsontjek.dk/en/guides/calling-danish-consumers-rules-2026). ## Built into your operation, not bolted on We connect to your dialer, or to a folder where your Danish client drops lists, by agreement. Every list is checked against the latest Robinson list before it's loaded. Each row shows what we found, from "Nobody on the list at the address" to "Same name and address", and what matched. You choose the level you go by, once, and your agents only see rows below it. If you don't choose, we use level 1, the most cautious. If a Danish address is incomplete or written so oddly that we can't read it, the row says so and is held back until someone has looked at it. We never let a row through because we couldn't find it. When the CPR register publishes a new edition each quarter, your active lists are rechecked and you're told if anyone has been added. ## A receipt your client can look up Every list gets a [check receipt](https://robinsontjek.dk/en/guides/check-receipt): the time, the Robinson list edition, the row count, how many rows fell on each level and the level you went by, with a link where your client can view it directly with us. No personal data, so it can go straight into the client's vendor file. A receipt in your name can be agreed. ## In English, end to end The app, the result files, the check receipt and support are all available in English. You don't need a Danish speaker to run it. ## Start with a number Write to us about setup, or see [partner deals](https://robinsontjek.dk/en/partners). ## Questions and answers ### Do Danish rules apply to us outside Denmark? Yes. Danish marketing law covers marketing aimed at people in Denmark, wherever the call comes from. Your Danish client will usually require it as well. ### Which products can we cold-call Danes about? Only books, newspaper and magazine subscriptions, insurance, and rescue or patient transport subscriptions. Everything else needs the consumer's prior request. People on the Robinson list may not be called even about those four unless they asked. ### Which dialers do you connect to? Adversus and other dialers. If yours isn't one we've connected before, we build the connection. It's included. ### What does it cost for a BPO with several Danish clients? We agree a price on volume, and a receipt in your name can be agreed. See partners, or write to us. ## Sources 1. [Danish Consumer Ombudsman: Telefonsalg (Danish)](https://forbrugerombudsmanden.dk/alle-emner/uanmodede-henvendelser/telefonsalg) 2. [Danish Consumer Contracts Act s. 4 (Danish)](https://www.retsinformation.dk/eli/lta/2025/1184) 3. [Danish Marketing Practices Act s. 10 (Danish)](https://www.retsinformation.dk/eli/lta/2024/1420) ## Let us set it up for you Tell us where your lists come from. We make sure every list is checked against the Danish Robinson list before it's used. [Write to us](https://robinsontjek.dk/en/contact) [See how it works](https://robinsontjek.dk/en/list-check#demo)